FAQ

PeoplesBank Arena Premium is the official website for single-event luxury suites and premium seating at PeoplesBank Arena. The site is operated by PeoplesBank Arena and powered by SuitePro.

Yes. All suites and premium seating listed on this website are sold directly by PeoplesBank Arena and its partner organizations.

Your information is protected using industry-standard encryption and secure payment technology. All transactions are processed in full compliance with PCI DSS regulations. For additional details, please refer to our Privacy Policy.

Luxury suites at PeoplesBank Arena offer a premium experience, which may include:

• Prime views of the event
• Comfortable seating
• HDTVs and in-suite entertainment
• Dedicated suite attendant
• Private arena entrance
• Access to premium club spaces (varies by event and suite)
• In-suite catering options

Visit the Reserve Now page on PeoplesBank Arena Premium to browse available events and suites. Purchases can be completed securely online. For additional assistance or alternative payment options, please contact the Premium Sales team.

Once your purchase is confirmed, a member of the Premium Sales & Service Team will provide details on digital ticket delivery. Tickets are typically issued in advance of your event.

All suite tickets and parking passes are delivered digitally and can be accessed via your AXS Account Manager or mobile app. Tickets can be scanned for entry and easily transferred to guests.

We accept all major credit cards (Visa, Mastercard, American Express, Discover). ACH or wire transfers may also be available upon request.

Yes, full payment is required to secure your suite.

All listed prices include applicable fees unless otherwise noted.

Suite purchases are non-refundable. All sales are final.

Your suite reservation will remain valid and will be honored for the rescheduled date.

If an event is canceled and not rescheduled, please contact the Premium Sales team for assistance with available options.

After booking, the Premium Sales & Service Team will provide catering menus and ordering details. Pre-orders are typically due several business days before your event. Additional items may be available during the event.

Catering is optional, with no minimum spend. Outside food and beverages are not permitted.

Some suites allow additional SRO tickets. Please check your specific listing or contact us to confirm availability.

Children under two (2) years old do not require a ticket if seated on an adult’s lap. Children two (2) and older require a ticket.

All guests must adhere to PeoplesBank Arena’s bag policy. Clear bags within size guidelines are permitted, along with small clutches. All bags are subject to inspection.

Yes, suites and premium tickets often include access to designated clubs and lounges within PeoplesBank Arena. Access varies by product type.

Yes. Suites are ideal for corporate entertainment, group outings, and special occasions. Contact the Premium Sales team for more details.

Parking is limited. Guests are encouraged to use public transportation or rideshare services. Nearby parking options are available in surrounding garages and lots.

Suite guests may use the designated VIP entrance for expedited entry (location may vary by event).

Suites typically open approximately 90 minutes prior to the event, unless otherwise communicated.

Yes. In-suite food and beverage service is available throughout the event via your suite attendant.

Your Premium Sales & Service representative will be available to assist with any issues.

Please contact the Premium Sales team via the website or phone for assistance.